PayNexa

Single sign-in across admin and agent modules.

Sign in

Access the unified dashboard, then use the shared sidebar to open admin tools and agent portal modules in one workspace.

Forgot Password

Enter your email address. We’ll send you a secure link to choose a new password.

Choose a New Password

Set a new password for your account.

Paynexa Admin
Core platform operations, payments, monitoring, and configuration.
Portal Agent
Field operations for customer accounts, sites, and deployed devices.
User Management
Unified directory across PayNexa Portal, SP Dashboard and Sales Tool — same accounts, same passwords.
Sales Tool Admin
Manage the SP Sales Tool product catalogue and contracts.
Dashboard Config
Manage hotel staff accounts and SP Dashboard settings.
Account
Personal settings, password management, and multi-factor authentication.
- Active session
Unified admin workspace Navigation is controlled from the single shared sidebar.

My Profile

Manage your personal details, update your password, and secure your account with multi-factor authentication.

MFA disabled

Account Details

Keep your account information up to date for unified access across the admin and portal modules.

Use at least 8 characters if you update your password.

Security & MFA

Protect your dashboard access with a time-based one-time code from Google Authenticator, Microsoft Authenticator, or a similar app.

Last login-
Created-
MFA statusDisabled
MFA QR code

Hotel Staff Users

Manage hotel-side accounts: Hotel Manager, Financial Manager, Front Office Manager and Front Office Operator.

Total
—
Hotel Mgr
—
Financial
—
FO Manager
—
FO Operator
—
Name Email Role Customer Added Actions
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To create or delete admins use the full SP Dashboard module.

New User

The user will only see data for this customer — nothing else on the platform.
Select a customer first…
You can pick several locations — the user will see data from all of them.
An invitation email with the credentials will be sent to the admin.

Change Role

⚠ Delete User

This is permanent. All transactions, contracts and links to this account remain but the login is gone forever. The action is logged with your name and timestamp.

Account History

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SP Dashboard Config

Control all sections and settings of the Success Payment Dashboard from this panel.

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Connection Settings

URL where the Success Payment Dashboard is running.

Quick Navigation

Open any SP Dashboard section instantly — authenticated via SSO.

SSO & Access

Single sign-on configuration. PayNexa generates SP-compatible tokens for seamless authentication.

SSO Provider
PayNexa Backend
/proxy/sp-sso-token
Auth Method
JWT Token Injection
No SP login required

Roles & Permissions

Permission matrix for all SP Dashboard roles. Changes require a code deploy to take effect.

Permission Super Admin SP Admin Hotel Mgr Financial Mgr FO Manager FO Operator

AI Support Bot

Configuration for the Claude-powered support agent (Ai-Bot-Support-main).

Not checked
Bot URL (SP Dashboard)
http://localhost:8000
VITE_SUPPORT_BOT_URL in SP .env
Agent Port
8000
FastAPI server (Python)
AI Model
claude-sonnet-4-6
Configured in agent/.env
Required Configuration (Ai-Bot-Support-main/.env)
ANTHROPIC_API_KEY
Claude API key — required for AI responses
Not set
JIRA_BASE_URL + JIRA_API_TOKEN
Jira credentials for automatic ticket creation
Not set
CONFLUENCE_BASE_URL + CONFLUENCE_SPACE_KEY
Knowledge base for AI to search solutions
Not set
JWT_SECRET + CHATBOT_API_KEY
Security tokens — must match SP Dashboard .env
Not set
Como iniciar o AI Bot
  1. Edita Ai-Bot-Support-main/.env com as credenciais Anthropic, Jira e Confluence
  2. Abre um terminal em Ai-Bot-Support-main/agent/
  3. Executa: pip install -r requirements.txt
  4. Executa: python main.py
  5. O bot fica disponível em http://localhost:8000

AI Bot Configuration

Preenche os campos abaixo. Os valores serão gravados no ficheiro Ai-Bot-Support-main/.env

Integrations

Enable and configure every external PMS, POS, parking and car-rental system PayNexa talks to.

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Integration